FAQ

We know you’ve got questions, and lucky for you, we’ve got answers! Whether you're wondering about shipping times, return policies, or the meaning of life (okay, maybe not that one), we've compiled everything you need to know right here. Our goal is to make your shopping experience smooth, stress-free, and maybe even a little fun. So before you send us a message, take a quick peek below—you might find exactly what you're looking for!

📦 Orders & Shipping

Yes! All orders ship in plain packaging with no branding.

Delivery typically takes 7–14 days depending on your location.

Due to the nature of our products, we only accept returns if the item is defective.

Use the 'Track My Order' link in the main menu.

🛍️ Products

We offer dildos, vibrators, clit stimulators, anal toys, and more.

Use warm water and mild soap or a toy cleaner after each use.

Most are rechargeable with USB cables included.

Yes — we recommend water-based lube for safety.

Many of them are! Check the product description for details.

Many of our toys are whisper-quiet. Check product details.

Yes! They're some of our most popular items.

Yes, all our toys are ethically sourced and cruelty-free.

Of course! Just enter the recipient’s shipping info at checkout.

💖 Experience

We're a cheeky, empowering brand helping women find their perfect toy through a personalized quiz experience.

Absolutely — feel free to explore and try different paths!

Yes! Our quiz will guide you to the perfect first-time product.

Yes, your answers are private and never shared.

Email us — we’ll help find something better.

Yes — take the quiz to unlock your exclusive offer.

We match you to toys based on your actual preferences.

📞 Support

We accept Visa, MasterCard, PayPal, and more.

Nope. You can checkout as a guest.

Use the 'Contact' link in the menu or email us at info@dildodivas.com.

Most are manufactured in high-quality facilities in China.

Our quiz and product descriptions help you choose.

Yes — browse all toys from the 'Shop All Toys' menu link.

Body-safe materials, discreet shipping, and satisfaction guaranteed.